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How an inefficient work order management process hurts tenants, operators, and owners—and what to do about it (Part 2)

August 10, 2017 by Leave a Comment

How an inefficient work order management process hurts tenants, operators, and owners—and what to do about it (Part 2)

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In the first part of this two-part article, we discussed the impact on tenants, property managers, operators, and owners of a breakdown in a building’s work order management process. Here, in Part 2, we’ll explore five key questions to answer when fixing or replacing your CMMS (Computerized Maintenance Management System) or work order management process.

An unabridged version of this story was featured in the August 2017 edition of industry website AutomatedBuildings.com and can be viewed here. An edited version is included below.

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Filed Under: Big Ideas, Home, Occupants & Operators Tagged With: CMMS, InfoCentre, Issue Management, Work Order Management, Work Orders

How an inefficient work order management process hurts tenants, operators and owners—and what to do about it

April 7, 2017 by Leave a Comment

How an inefficient work order management process hurts tenants, operators and owners—and what to do about it

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For 16 years, McKinstry has proudly delivered a work order maintenance management solution and service—InfoCentre—to help property managers, facility engineers, and building owners deliver faster service to their tenants, increase operating income, and reduce facility operating costs.

Ahead of our “InfoCentre 4.0” launch this summer, McKinstry Account Executive Alex Ortiz penned the first of a two-part series for industry website AutomatedBuildings.com.

That story—How an Inefficient Work Order Management Process Hurts Tenants, Operators, and Owners – and What to Do About It (Part I)—was featured in the April 2017 edition of AutomatedBuildings.com and is reproduced in its entirety below:

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Filed Under: Better Buildings, Big Ideas, Home, Occupants & Operators, Technology Tagged With: Issue Management, Operators, Owners, Tenants, Work Order Management

Issue management: Are you paying for a tech tool or investing in an operational solution?

December 1, 2015 by Leave a Comment

Issue management: Are you paying for a tech tool or investing in an operational solution?
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Photo Credit: LendingMemo, via Flickr.

Like offensive linemen and line cooks, facility managers only get noticed when something goes wrong. That’s why they need the right tools to properly care for equipment, provide oversight of vendors and ensure that tenants remain happy.

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Filed Under: Big Ideas, Home, Technology Tagged With: Efficiency, Facility Management, Investing, Issue Management, Technology

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