Every facility management organization has horror stories of late-night repairs or equipment failures on the worst day of the year. Teams scramble to fix the problem and work overtime to get the building back up and running.

Nobody enjoys working reactively. But small teams, tight budgets, big workloads, daily issues and a growing backlog of deferred maintenance force most facility operations teams to prioritize emergencies over prevention. This resource-constrained world is the constant reality for facility management, and it’s unlikely anyone will start being asked to do less with more any time soon.

Organizations that efficiently use what they already have, value the time and expertise of their facility teams, and look around the corner can thrive in this world of scarcity. One common factor in their success? These best-in-class organizations rely on thoughtful capital plans to help them reduce the likelihood of unexpected failures – and they use facility condition assessment information to get them there.

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