In the first part of this two-part article, we discussed the impact on tenants, property managers, operators, and owners of a breakdown in a building’s work order management process. Here, in Part 2, we’ll explore five key questions to answer when fixing or replacing your CMMS (Computerized Maintenance Management System) or work order management process.
An unabridged version of this story was featured in the August 2017 edition of industry website AutomatedBuildings.com and can be viewed here. An edited version is included below.